![]() See if that solves your syncing issues as it did for me. So, if you have the Fitbit app installed on multiple mobile devices, try deleting it from all devices but one. ![]() That way, my Versa 3 is only communicating with one device (my iPhone.)įor me, this solved the problem of constantly seeing messages that it could not find my Fitbit, connect to it, and sync. What worked for me was keeping the Fitbit app on my iPhone and deleting it from my iPad. Whenever my Fitbit syncs with my iPad, the next time I use the Fitbit app on my iPhone, it can’t find my Fitbit. When I use the Fitbit app on both my iPhone and iPad and sync with my Fitbit Versa 3, I run into syncing problems.Īlthough Fitbit claims you can sync with multiple devices (like a phone and a tablet), it does not seem to work for my Versa and me. Check how many devices sync with your Fitbit If you see there are reported problems at Fitbit, the only thing you can do is wait! The issues are beyond your control. Look for any announcements at the top regarding outages, particularly under the Device Sync/Pairing and Authentication categories. So before you tear your hair out, check the current status and announcements at Fitbit via its server status page. Sometimes there are problems at Fitbit that span way beyond your individual device. However, the Fitbit Aria and Fitbit Aria 2 use WiFi to connect directly to your router. Most Fitbits sync to your phone, tablet, and some computers using Bluetooth Low Energy (BLE) technology. This Fitbit device data syncs with your Fitbit dashboard, so you can review that data on any other device or computer with the Fitbit app or log in to your Fitbit account via the website. This information includes your heart rate, sleep metrics, steps made, exercise minutes, etc. When your Fitbit syncs, it is actually syncing your health and fitness data from the device to your phone. What data is syncing between my Fitbit and my phone? If a recent update impacted your Fitbit and it’s no longer syncing or even connecting as it used to, there are a few different options for you to try before contacting Fitbit. Sadly, it’s not uncommon for your Fitbit to stop syncing with the app, especially if you updated the Fitbit app recently or updated your Fitbit’s firmware. Why is my Fitbit time not syncing with the Fitbit app on my iPhone or Android device?
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